Our Private Suite is a dedicated private patient facility at the heart of one of Europe’s largest centres of orthopaedic excellence. We offer our private patients a personalised service with additional amenities at a reasonable price.
You can choose to receive NHS treatment at the Royal Orthopaedic Hospital and recover with post-operative care provided by the attentive team in the Private Suite. We will ensure that you receive exceptional care and comfort.
Reasons to choose the Private Ward
- A professional and experienced team
- Seven individual rooms, all with en suite facilities
- Variable height beds and walk-in showers
- Digital television and radio
- Free wi-fi
- Free parking passes for patients
- Complementary daily newspapers
- A mobile shop visiting the ward daily
- Flexible visiting hours
The healthcare team should talk to each patient about his or her rehabilitation goals and rehabilitation programme, both of which should take into account the results of the health checks and be tailored to the individual’s needs". (National Institute for Health and Care Excellence (NICE) CG83 2009).
In ICU, people received one-to-one care by specially trained nurses, in private ward 'one patient among many' and some found this a difficult adjustment. One woman, with spina bifida since birth, recalled how her parents insisted she have her own nurse on the ward because she would need much more help than others. Some felt that the ward nurses were less trained than those in ICU. One woman was upset when nurses on the ward didn't know how to deal with equipment to drain her wound. Others described the wards as busy places, and said that nurses were sometimes so busy with other patients that they felt 'abandoned'. Yet others disliked having to 'buzz' the nurses for help and felt they were bothering or 'mithering' them.
People described how difficult it could be to get their needs met on the general ward; some attributed this to a 'lack of co-ordination' on the ward itself. Others felt it was 'just the way it was' because of staff shortages in the UK National Health Service. Some were upset when they waited for things that never arrived, including meetings with medical staff, food and physiotherapy. Others said communication was poor between ICU staff and those on the ward, and occasionally - as when nurses on the ward were unaware of their medications or dietary restrictions - they felt this had affected their treatment and progress.
Being left unattended for varying lengths of time when they needed to go to the toilet or be washed or cleaned could be hard to cope with on the general ward and some said they felt themselves 'go downhill'. One woman said she felt isolated and disappointed when she had to have a catheter re-inserted. For others it was the 'little things' that were overlooked - 'that little extra bit of kindness' - which made the difference between feeling 'treated' and feeling 'cared for'. Some of these people thought that all hospitals should have a High Dependency Unit to bridge the gap between intensive care and the ward (see 'High Dependency Units (HDUs)').
One man, who had sickle cell anaemia and chest pains when he went into hospital, said that his family questioned whether the standards of care on the ward had actually triggered his pneumonia in the first place and led him to intensive care.
Some people felt that the ward environment hindered their recovery. Many said that the lights prevented them from sleeping properly as well as noise from other patients and their visitors, including arguments.